plugin interferes

#209916
  • Resolved alex alaska p

    4 years, 6 months ago

    Rank Math free

    i currently use the free plugin. i find that i need to disable your plugin when i edit/create any posts/pages because when i cut & paste text into “Visual” box nothing shows up. if i edit into “Text” box, text does show up and will sometimes show up in “Visual” but then i have a problem creating hyperlinks or pasting image code. examples will happen where i check in preview and the image will show but the hyperlinks are not active or preview will show an earlier version of post draft. etc. etc.

    was wondering if this is just an isolated problem or ? i’ve tried different browsers, different pcs same thing occurs.

    thanx,
    alex

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  • Anas

    4 years, 6 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please ensure you are using the latest version of Rank Math.
    https://rankmath.com/changelog/

    If you are already using the latest version, it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    I hope this helps. Looking forward to helping you.

    RankBot

    4 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘plugin interferes’ is closed to new replies.