Hello,
We apologize for the issue you are facing with the Rank Math Instant Indexing plugin. A critical error can occur due to various reasons, such as compatibility issues with your current PHP version or conflicts with other plugins.
To assist you better, please reply to this ticket and include any specific error messages you are seeing. This will help our support team diagnose the problem more effectively.
In the meantime, you might want to check if your PHP version is compatible with the plugin. You can find guidance on updating your PHP version here.
Thank you for raising this concern, and we look forward to helping you resolve it!
My php version is already updated
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Please share your website’s recent error logs so we can determine what’s causing the issue.
You can follow this guide to enable debugging in WordPress
https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.
Also, head over to your WP Dashboard > Rank Math > Status & Tools > System Status and click the “Copy System Info to Clipboard” button, and paste it here so we can further analyze the issue.
Looking forward to helping you with this one.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
