Plugin Incompatibility Between Rank Math SEO PRO 1.0.252 and Redirection

#1093044
  • Resolved Kathie Trinh

    2 months ago

    Rank Math free

    On several sites, we have identified an issue between the latest version of Rank Math SEO PRO – version 1.0.252 and the Redirection plugin. Within Redirection, the Add New button does not work when attempting to add a new plugin. Import via CSV works, however the added redirects have to be disabled, then reenabled before they take effort.

    The issue with the Add New button is resolved when Rank Math SEO PRO is deactivated. It is also resolved when rolling back Rank Math to version 1.0.250.

    Issues visible in DOM before fix are as follows:

    Uncaught TypeError: Cannot read properties of undefined (reading ‘start-date’)
    at v (redirections.js?ver=3.0.85:1:4098)
    at ht (react-dom.min.js?ver=18.3.1.1:10:45677)
    at Qs (react-dom.min.js?ver=18.3.1.1:10:120133)
    at wl (react-dom.min.js?ver=18.3.1.1:10:88341)
    at bl (react-dom.min.js?ver=18.3.1.1:10:88269)
    at yl (react-dom.min.js?ver=18.3.1.1:10:88132)
    at il (react-dom.min.js?ver=18.3.1.1:10:84984)
    at fl (react-dom.min.js?ver=18.3.1.1:10:85364)
    at Nn (react-dom.min.js?ver=18.3.1.1:10:32442)
    at El (react-dom.min.js?ver=18.3.1.1:10:92985)
    2redirections.js?ver=1.0.252:1 Uncaught TypeError: Cannot read properties of undefined (reading ‘top’)
    at HTMLAnchorElement.<anonymous> (redirections.js?ver=1.0.252:1:34176)
    at HTMLDivElement.dispatch (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,jquery-ui-core,wp-hooks&ver=6.8.2:2:40035)
    at v.handle (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,jquery-ui-core,wp-hooks&ver=6.8.2:2:38006)
    7admin.php:1 Uncaught (in promise) Error: A listener indicated an asynchronous response by returning true, but the message channel closed before a response was received
    redirections.js?ver=1.0.252:1 Uncaught TypeError: Cannot read properties of undefined (reading ‘top’)
    at HTMLAnchorElement.<anonymous> (redirections.js?ver=1.0.252:1:34176)
    at HTMLDivElement.dispatch (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,jquery-ui-core,wp-hooks&ver=6.8.2:2:40035)
    at v.handle (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,jquery-ui-core,wp-hooks&ver=6.8.2:2:38006)

Viewing 1 replies (of 1 total)
  • RankBot

    2 months ago

    Hello,

    We apologize for the issue you are facing with the compatibility between Rank Math SEO PRO version 1.0.252 and the Redirection plugin. It seems that you’ve encountered a significant problem that affects the functionality of the Add New button in Redirection when Rank Math is active.

    From your description, it appears that this issue is related to JavaScript errors that occur when both plugins are used together. The errors you provided indicate that there might be a conflict in how the two plugins interact with the DOM.

    Here are a few steps you can take to troubleshoot this issue:

    1. Update Plugins: Ensure that both Rank Math and the Redirection plugin are updated to their latest versions, as updates often include bug fixes and compatibility improvements.
    2. Check for Other Conflicts: Temporarily deactivate other plugins to see if there is a conflict with another plugin that might be causing this issue.
    3. Clear Cache: If you are using any caching plugins, clear your cache after making changes to ensure that you are testing the most recent version of your site.
    4. Report the Issue: Since this seems to be a specific compatibility issue, we recommend reporting it directly through your existing ticket. A human agent from our support team will be able to investigate further and provide assistance.

    If you need immediate help with setting up or configuring Rank Math, we also offer a professional setup service that ensures your plugin is configured correctly according to the latest SEO standards. You can find more information about this service at Rank Math Services.

    Thank you for bringing this concern to our attention, and we appreciate your patience as we work to resolve it!

    Sources:
    Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Plugin Incompatibility Between Rank Math SEO PRO 1.0.252 and Redirection’ is closed to new replies.