Plugin Incompatibility

#85269
  • Resolved Ahmet

    4 years, 3 months ago

    Rank Math business

    Hi, I have noticed that when I try to edit pages or posts, I’m presented with the following :

    Performer
    Cheif Executive / CEO

    There has been a critical error on your website. Please check your site admin email inbox for instructions.

    Learn more about debugging in WordPress.

    I have also established that the plugin that causes this conflict is Automotive Listings (https://demo.themesuite.com/index.php?plugin=Automotive) I’m using that theme and the plugin as they work hand in hand…..

    As soon as I disabled the ‘plugin’ – I can edit the pages / posts no problem.

    Equally, if I disable the Rankmath plugin – all works fine. I just can’t have both running at the same time?

    The website is here : https://www.prestigevehiclerepairs.com

    Any ideas?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Michael Davis

    4 years, 3 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Since you already are already aware of the conflicting plugin, you will need to get in touch with the plugin support to look into this. We will also do some tests on our end to ensure the issue is not with Rank math.

    Looking forward to helping you. Thank you.

    Ahmet

    4 years, 3 months ago

    Rank Math business

    Hi, plugin support for who? You guys… or the other plugin?

    Michael Davis

    4 years, 3 months ago

    Rank Math pro

    Hello,

    Sorry if I was not clear.

    You need to get inn touch with Automotive Listings support. Let us know what they have to say so on this..

    Looking forward to helping you. Thank you.

    ​​​​​​

    Ahmet

    4 years, 3 months ago

    Rank Math business

    Thank you, they have acknowledged the the issue and have stated it will be fixed in the next update (today or tomorrow)

    https://themeforest.net/comments/25201261

    Uzair

    4 years, 3 months ago

    Hello,

    Thank you so much for talking to them and for sharing the update with us.

Viewing 5 replies - 1 through 5 (of 5 total)

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