Hello,
Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.
Can you please confirm if you are using any page builder on your site? If so please let us know which page builder you are using. Also, you can try image sharing tools like https://imgbb.com/ or https://imgur.com/ to upload the image and share the link here.
Looking forward to helping you.
Thank you.
Thanks for Your response! I’m not using any page Builder on my site
This an image evidence of the problem
https://ibb.co/XpDSTLN
https://ibb.co/qWP03y5
Hello,
In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Thank you.
The issues it’s fixed from my end no cause for alarm.
Hello,
Glad that everything has been sorted out.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.