Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
For initial troubleshooting, please check if you are using a Firewall as it may prevent saving the changes. If you are using a Firewall, please whitelist this route:
/wp-json/rankmath/v1/updateMeta
You can check this link for more information: https://rankmath.com/kb/meta-data-not-saving/
Let us know how it goes. Looking forward to helping you.
Thank you.
We can see this error:
Uncaught TypeError: Cannot read properties of undefined (reading ‘replace’)
at r.value (analyzer.js?ver=1.0.119:1:150626)
at r.value (analyzer.js?ver=1.0.119:1:150468)
at Object.<anonymous> (analyzer.js?ver=1.0.119:1:149866)
at c (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.2.2:2:28447)
at Object.fireWith [as resolveWith] (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.2.2:2:29192)
at l (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.2.2:2:80176)
at XMLHttpRequest.<anonymous> (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.2.2:2:82630)
When I change text/description under WordPress FastEdit, it saves.
But one I open caregory/page and edit in RankMath filed, and save, it just copies original language data…
I am afraid all meta data is lost? We worked sooo much to make meta data in all languages :X
I have added in coludF
*zgruzie.cz/wp-json/rankmath/v1/updateMeta*
Disable Security
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
