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after the updated plugin today its failed to active
I got the following error.:
Plugin could not be activated because it triggered a fatal error.
Fatal error: Cannot redeclare rank_math_is_gutenberg() (previously declared in /var/www/wptbox/wp-content/plugins/schema-markup-rich-snippets/includes/template-tags.php:15) in /var/www/wptbox/wp-content/plugins/seo-by-rank-math/includes/template-tags.php on line 19
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Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Please disable all the other plugins from Rank Math and reinstall the Rank Math plugin.
Please let us know if that helps.
If not, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Thanks for your reply.
I tried to login into your website’s admin area but I was unable to do so. The following error appeared:
Please include your FTP logins in the sensitive data section of this ticket so that we can further investigate the issue.Looking forward to helping you.
Thanks.
Hello,
I have checked the source code of your page and the meta description is present on the page.
Also verified with heymeta.com
You can ignore this warning as the meta description is already present on the page.
If you have any other questions, please feel free to ask.
We are here to help you.
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