Plugin Conflict with Rank Math Pro

#959375
  • Resolved Hello QSD

    10 months, 2 weeks ago

    Rank Math free

    Hi there,

    I’m writing to report a persistent conflict between Rank Math Pro and Elementor that’s significantly impacting my agency’s workflow.

    Issue:

    When Rank Math Pro is active on our WordPress websites, Elementor’s page builder fails to load properly. The editor appears, but the left-hand panel (containing elements and settings) gets stuck in a continuous loading state, preventing any editing.

    Here is a loom video I made detailing the issues we are experiencing
    https://www.loom.com/share/f49317f7bc524a99b6ae2d82f904f9d9?sid=f05ff262-9c31-4d18-aef9-50a4f3f491b3

    Troubleshooting:

    We’ve isolated the issue to Rank Math Pro by systematically deactivating all other plugins. Elementor functions correctly when Rank Math Pro is disabled.
    The problem persists across multiple websites and persists even after recent updates to both Rank Math Pro and Elementor.
    Impact:

    This conflict is severely hindering our ability to build and edit websites for our clients, causing project delays and frustration.

    Request:

    We kindly request your urgent attention to this matter. Please investigate the conflict between Rank Math Pro and Elementor and provide a solution or workaround as soon as possible.

    Information:

    Rank Math Pro Version: 3.0.52
    Rank Math Free Version: 1.0.237
    Elementor Version: 3.27.2
    Elementor Pro Version: 3.27.1
    WordPress Version: 6.7.1
    Thank you for your time and assistance in resolving this critical issue.

    Sincerely,

    Ibeh Miracle
    QS Digital
    https://qs.digital/

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    10 months, 2 weeks ago

    Hello,

    We apologize for the issue you are facing with the conflict between Rank Math Pro and Elementor. Thank you for providing detailed information about the problem, including the loom video and the troubleshooting steps you’ve already taken.

    To further investigate this conflict, we recommend using the Troubleshooting Mode to isolate the issue. Here’s how you can do it:

    1. Navigate to the Troubleshooting tab in your WordPress dashboard.
      Open Troubleshooting tab under Site Health

    2. Press the Enable Troubleshooting Mode button.
      Enable Troubleshooting Mode

    3. With all plugins and themes disabled, enable Rank Math Pro and then activate Elementor to see if the issue persists.

    4. If the problem continues, try switching to a default WordPress theme (like Twenty Twenty Four) to check if the theme is causing any conflicts.

    If you find that the issue persists even with only Rank Math Pro and Elementor active, please let us know directly at our support forum so we can assist you further. We appreciate your patience as we work to resolve this matter.

    Thank you for bringing this to our attention, and we look forward to helping you find a solution soon!

    Sources:
    Confirming a Theme/Plugin Conflict With Rank Math

    Rakibuzzaman Siam

    10 months, 2 weeks ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We already fixed the Elementor issue in the Rank Math PRO version 3.0.77.1. The current running version of the PRO plugin is 3.0.80: https://rankmath.com/changelog/

    If you’re not able to see the update, please clear Rank Math’s transients from WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients, and see if that works for you: https://rankmath.com/kb/rank-math-status-and-tools/#rank-math-transients

    You can also manually update the plugin by following this guideline: https://rankmath.com/kb/update-rank-math-manually/

    However, you’re currently using the Rank Math PRO plugin on your websites, but the account you have used to open this ticket is the Rank Math free version.

    Please search and forward a receipt from FastSpring.com so we can locate your account and verify it.

    Let us know how it goes. Looking forward to helping you.

    RankBot

    9 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Plugin Conflict with Rank Math Pro’ is closed to new replies.