Plugin Conflict With Rank Math

#866899
  • Resolved Raewynne Scarlett

    1 year, 7 months ago

    Rank Math free

    Hi

    Could you please let me know how to fix the conflict with Rank Math please. It is not allowing my About page to show on my website and I want to use your plugin.

    Thanks

Viewing 8 replies - 1 through 8 (of 8 total)
  • RankBot

    1 year, 7 months ago

    Hello,

    We apologize for the issue you are facing with Rank Math and the conflict that is preventing your About page from showing on your website.

    To troubleshoot and confirm if there is a plugin conflict, we recommend using the Health Check plugin. Here are the steps to perform a conflict check:

    1. Installing the Health Check Plugin

    1. Log on to WordPress: Log into your WordPress Administrator account and navigate to the dashboard.
    2. Add Plugin: Go to Plugins in the WordPress menu, then click on Add New.
      Add new plugin
    3. Install Health Check Plugin: Search for ‘Health Check’ and click Install Now on the Health Check & Troubleshooting plugin.
      Install Health check and troubleshooting plugin
    4. Activate Health Check Plugin: Activate the official Health Check plugin.
      Activate Health Check and Troubleshooting plugin
    5. Finding the ‘Site Health’ Option: Hover over Tools in the WordPress Menu and click on Site Health.
      Open Site Heath tools

    2. Checking for Conflicts

    • Navigate to the Troubleshooting Mode in the top bar, hover over the plugins section, and enable one plugin at a time to see if the issue persists.
    • If you find a plugin that causes the issue, please contact the plugin developer for resolution or let us know which plugin it is, and we will do our best to help resolve the conflict.

    If the issue continues even with only Rank Math and the default WordPress theme active, please reply to this ticket, and a human agent from our support team will assist you further.

    Thank you for raising this concern!

    Sources:
    Confirming a Theme/Plugin Conflict With Rank Math

    Rakibuzzaman Siam

    1 year, 7 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Could you please share a screencast of the issue by using a tool like https://loom.com so that we can check this further for you? A visual representation of the issue will help us to understand it better.

    Looking forward to helping you.

    Thank you.

    Raewynne Scarlett

    1 year, 7 months ago

    Rank Math free

    Hi

    Here is the video as to what is happening

    https://www.loom.com/share/0826ae3cf073426e8f69c7424e3a97df?sid=3ccede19-f82a-4a96-8840-cb3294b54d75

    Thanks

    Raewynne

    Rakibuzzaman Siam

    1 year, 7 months ago

    Hello,

    We checked the page and we can see it is showing a redirection loop error. In this case, please follow the steps mentioned in this guide to resolve the issue: https://rankmath.com/blog/fix-redirect-loops/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Raewynne Scarlett

    1 year, 7 months ago

    Rank Math free

    Hi

    Thanks so much it was a loop and it is now fixed.

    Raewynne

    Adetayo

    1 year, 7 months ago

    Hello,

    We are glad that everything has been sorted out.

    Do you still need our assistance with anything else or we can go ahead to close the ticket?

    We really look forward to helping you.

    Raewynne Scarlett

    1 year, 7 months ago

    Rank Math free

    Hi

    Please close the ticket.

    Thanks

    Jeremy

    1 year, 7 months ago

    Hello,

    We have closed the ticket for you.

    Don’t hesitate to get in touch with us if you have any other questions.

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘Plugin Conflict With Rank Math’ is closed to new replies.