Hello,
We apologize for the issue you are facing with the conflict between your custom plugin and Rank Math. To identify and resolve the conflict, we recommend performing a conflict check using the following steps:
-
Enable Troubleshooting Mode: If you have the Health Check plugin installed, navigate to the Troubleshooting Mode in the top bar.
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Activate Your Custom Plugin: Hover over the plugins section and click on your custom plugin to enable it.
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Reproduce the Issue: Try to reproduce the issue while your custom plugin is active.
- If the issue persists, then your custom plugin is conflicting with Rank Math.
- If not, then the problem may lie elsewhere.
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Test Other Plugins: If needed, repeat this process by enabling other plugins one at a time to see if any of them are causing the conflict.
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Contact Support: Once you identify the conflicting plugin, consider reaching out to its developer for assistance. Alternatively, let us know which plugin is causing the issue, and we will do our best to help resolve the conflict from our end.
If the issue continues even when only Rank Math and your custom plugin are active, please reply to this ticket, and a human agent from our support team will assist you further.
Thank you for raising this concern!
Sources:
Confirming a Theme/Plugin Conflict With Rank Math
Rank Math Plugin Requirements for WordPress Websites
How to Fix "Invalid object type for field ‘item’" » Rank Math
When i disable Rank Math, the problem is solved. When I enable rank math, the ui of a custom post type templates breaks
Hello,
Thank you for contacting support.
Please share more details of the issues you are facing with us so we can advise on the next steps to take to correct the issue.
If possible share screenshots or a video illustrating the steps to replicate the issue.
Looking forward to hearing back from you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
if you want i can send you the custom post types templates. but this conflict is also occuring with Easy Property Listings plugin custom templates
Hello,
In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
