Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
It looks like you forgot to share the site URL on the sensitive data section.
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
HI there,
Thanks for the response.
We have just released an update containing some of the bug fixes mentioned above.
Could you please update and let me know if the conflict will be resolved?
Thank you.
Hi, no, bug is not resolved with update.
Hi there,
Thanks for the response.
The FTP key does not seem to work, could you please check this so that we can investigate this issue further?
We are looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi there,
Thanks for getting back to us.
I have submitted this issue to our dev team for closer investigation and we will be getting back to you in a short while.
We appreciate your patience. Thank you.
Hello,
Thank you for providing access. Please find below answers to your questions:
1) When Astra Pro & Rank Math both are activated the creation of the categories does not work
– I couldn’t reproduce this issue on your setup. I was able to create Product Category, Post category. Can you please tell us the steps to reproduce this issue?
2) Wrong Category title:
– The category is showing the wrong title because on your site you have a product with the same ID. So basically the same ID product and categories are conflicting with each other. It’s a bug and I’ve forwarded this to our Development team. They will further debug this and fix it in the upcoming update. For now, to fix the issue on your site, I changed following code in /wp-content/plugins/seo-by-rank-math/includes/modules/woocommerce/class-woocommerce.php file on line 396
replaced
$product_id = Param::get( 'post', get_queried_object_id(), FILTER_VALIDATE_INT );
with
$product_id = Param::get( 'post', '', FILTER_VALIDATE_INT );
This seemed to have fixed the issue. Can you please confirm?
Thank you.
Yes, fixed.
Thanks, great support.
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
