Plugin Conflict Issue

#4154
  • Resolved Jonatan Ro
    Rank Math free

    Hi I just want to let you know I have this same problem with a form from https://wholesalesuiteplugin.com/ Wholesale Leads Plugin disappears completely when Rank Math is activated unless I add a custom Meta description. The form is added with a shortcode.

    I can add the description for now but can you explain why this problem occurs I would like to understand it so I can avoid unnecessary problems in the future. And do you have a fix for it coming up?

    Thank you.

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  • Todd
    Rank Math free

    Hi Jonatan,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Plugin Conflict Issue’ is closed to new replies.