Plugin Conflict

#898575
  • Resolved Reflection Media
    Rank Math free

    Hi – I have just discovered that the Rank Math plugin conflicts with the BE portfolio plugin that we use on one of our sites. It is a new problem – and not one I have encountered on any other websites where both are used together. Just wondering if it could be a setting from within the Rank Math plugin and if you are aware of anything we can do to get them to work together again. The BE Portfolio plugin only has one version so it cant be anything within that that has changed.

Viewing 2 replies - 16 through 17 (of 17 total)
  • Hello,

    We can see that the difference in your video seems to be the usage of the Classic Editor plugin enabled while doing some tests.

    We are currently working on the website debugging the issue with that plugin enabled as well and we’ll update you here when we have any further news.

    Thank you.

    Hello,

    We identified the cause of the issue to come from the Tatsu plugin.

    They’ve added some code to integrate Rank Math Content Analysis, which is causing the issue. We commented lines 164–176 in tatsu/includes/class-tatsu-integrations.php (the editor_scripts function), and that resolved the problem.

    Could you please reach out to the Tatsu plugin team and ask them to fix this.
    Instead of sending content directly from PHP, they could create a REST route to fetch the content and send it to Rank Math’s Content Analysis. If they are having any difficulty with the integration, they can contact us, and we’ll help them with it.

    We apologize for any inconveniences that might have been caused by this issue.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 16 through 17 (of 17 total)

The ticket ‘Plugin Conflict’ is closed to new replies.