Plugin causing website to crash

#471793
  • Resolved Baobabit

    3 years, 1 month ago

    Rank Math free

    Good day

    We are experiencing issues with this plugin, as it is causing the website to crash. We find out when we deactivate all plugins and reactivate. Please can you fix the error causing this on our website.
    Please find out why it is causing errors and how to solve this problem, thanks.

Viewing 1 replies (of 1 total)
  • Anas

    3 years, 1 month ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Can you please share the error log with us?

    Having an error log will help us determine what is causing the error on your website.

    You can follow this guide to enable debugging in WordPress
    https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.

    We really look forward to helping you.

    RankBot

    3 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Plugin causing website to crash’ is closed to new replies.