plug in update caused crash

#434052
  • Resolved Path To Plenty

    3 years, 4 months ago

    Rank Math free

    ”
    Thank you so much for your patience! I checked the site’s logs and found a few PHP fatal errors: PHP message:
    PHP Fatal error: Uncaught Error: Class “ActionScheduler_DataController” not found in /www/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler.php:143
    PHP message: PHP Fatal error: Uncaught Error: Class “RankMath\Monitor\Admin” not found in /www/wp-content/plugins/seo-by-rank-math/includes/modules/404-monitor/class-monitor.php:35
    Contacting the plugin developer may be a good idea so you can to let them know about this errors and hopefully they can investigate it.
    ”

    The above occurred right after I updated rank seo, at 5:35 pm. Please look into to this ASAP. Thanks. JW

Viewing 1 replies (of 1 total)
  • Jaideep Asrani

    3 years, 4 months ago

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience caused.

    It seems that some tables on your installation are missing, more specifically the ones for the Action Scheduler.

    ​​​​​​​Could you please follow the steps here to fix the issue? https://rankmath.com/kb/fatal-error-after-1-0-49-update/

    Hope this helps solve your issues.

    Don’t hesitate to get in touch if you have any other questions.

    RankBot

    3 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘plug in update caused crash’ is closed to new replies.