plug in not updating

Hello,

We apologize for the issue you are facing with updating the plugin. The error message you are encountering, "Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature," typically indicates a problem with the update package itself or a conflict during the update process.

Here are a few steps you can take to resolve this issue:

1. Check Your PHP Version: Ensure that your server is running a supported version of PHP (7.4 or greater). You can check this in your hosting control panel or by contacting your hosting provider.

   • For guidance on upgrading your PHP version, you can refer to this article: This Plugin Does Not Work with Your Version of PHP.

2. Manual Update: If the automatic update fails, you can manually update the plugin:

   • Download the latest version of Rank Math from the official website.
   • Go to your WordPress dashboard, navigate to Plugins → Add New, and click on Upload Plugin. Upload the downloaded ZIP file and install it.

3. Clear Cache: If you are using any caching plugins, clear the cache and try updating again.

4. Check for Conflicts: Deactivate other plugins temporarily to see if there’s a conflict preventing the update.

If these steps do not resolve the issue, please reply to this ticket with your site URL, and a human agent from our support team will assist you further. Thank you for raising this concern!

Sources:
This Plugin Does Not Work with Your Version of PHP » Rank Math