Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Could you please share some more info on how to reproduce this issue so that we can investigate and advise further?
Looking forward to helping you. Thank you.
Hello Michael and thank you for your reply.
To be honest, I don’t really know and that info I shared is all I know.
I can activate again the plugin to see if the problem appears again.
I activated again the plugin but still, the same problem happens to portfolio/holidays pages again. the same problem: This page isn’t working… ERR_TOO_MANY_REDIRECTS
thanks.
Hello Adnan,
Please head over to WordPress Dashboard > Rank Math > Links.
Make sure the strip base is disabled.
Then, go to WordPress Dashboard > Rank Math > General Settings > Redirections.
Make sure the settings are correct.
Finally, go to WordPress Dashboard > Rank Math > Redirections.
Deactivate all redirections and re-enable them one by one until you find the problematic redirect. Once done, make sure to make changes to fix the problematic redirect.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
ut what next? should I leave deactivate off redirection – what is the impact of Redirections?
thanks
Hi Adnana,
Thanks for the follow up.
It is likely that one of your imported redirections is causing an issue.
I can suggest that you enable this module and then go through all the redirections that are saved on your site via Rank Math > Redirections and check if the affected page is listed. If it is, you can safely delete this redirection and this will fix the issue.
I hope this info helps. Thank you.
Hello Michael.
Yes, this works perfectly.
I deleted all redirections and now is good.
thank you very much.
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
