Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
If everything from the above is enabled and working, you can also try using other credit cards instead. You can also call your bank and ask what’s stopping the payment to go through and request them to approve it on your end.
Here’s our knowledgebase articles and how to get you started, please refer here:
http://rankmath.com/pricing/#comparison
https://rankmath.com/kb/how-to-setup/
https://rankmath.com/kb/score-100-in-tests/
https://rankmath.com/kb/titles-and-meta/
https://rankmath.com/kb/does-installing-rank-math-guarantee-rankings/
I hope that helps. Thank you, and looking forward to your update.
Hello,
The payment has been processed and you have the PRO in your account now.
Please let us know how you want to proceed and if you want us to refund your purchase.
Or, if you would like more time to get familiar with the plugin – feel free to take it for a spin.
You still have 28 days left in the refund window to fully utilize the PRO features and see if Rank Math PRO is a good fit for your website.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
