Please stop the refund on my account.

#927230
  • Resolved Portia
    Rank Math pro

    Thanks for the prompt response. I am enjoying Rank Maths Pro, however my issue was regarding Content AI (Content Wizard Creation). After going through my plan I just discovered it not an option available. With this realization, please I will like to revoke the refund and cancellation I initially requested for. I will like to continue with my Pro account. I will subscribe to Content AI wizard later. Thanks

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  • Hello,

    Thank you for contacting us and bringing your concern to our attention.

    Unfortunately, right now we don’t have any option to revert the cancelation and refund. If you want to use the PRO subscription again on your website, you can re-purchase it from here: https://rankmath.com/pricing/

    All the settings will remain the same even with the new subscription.

    Hope that helps and please don’t hesitate to let us know if you have any other questions.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Please stop the refund on my account.’ is closed to new replies.