“Please keep only one SEO plugin active, otherwise…” unexplainable

#1127210
  • This warning message displays.
    I checked most of the steps recommended by the AI bot.
    1. Residual Files or Settings: Yoast (former seo plugin) was entirely removed
    2. Hidden Plugins: there are a couple plugins currently deactivated (Maintenance Version 4.19 | By WebFactory Ltd) (Custom Ads In Listings Version 1.0 | By Volcone Team)
    3. Theme Conflicts: Occasionally, themes can also include SEO functionalities that might conflict with Rank Math. We use Elementor, latest version
    4. Server Caching: All server caches have been purged multiple times
    5. Database Issues: The only step I have not run. Before touching my database, I prefer to open a ticket about the issue.
    Website is concreteiron.com
    DO I need to give you wp-admin access? hosting access?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    We apologize for the issue you are facing with the warning message regarding keeping only one SEO plugin active. Thank you for detailing the steps you’ve already taken to resolve this issue.

    Since you’ve already removed Yoast and checked for other potential conflicts, it seems like there might still be some residual settings or conflicts that are not immediately visible.

    Regarding your question about providing access, we recommend that you reply to your ticket with the details of your website, including the URL (which you’ve provided as concreteiron.com), and mention that you are open to providing wp-admin or hosting access if necessary. A human agent from our support team will then be able to assist you further and determine if access is needed to resolve the issue.

    In the meantime, if you haven’t already, you might want to check for any remaining settings or configurations related to Yoast in your database, as sometimes these can linger even after the plugin is removed. However, we understand your preference to wait for a human agent before making any changes to your database.

    Thank you for your patience, and we look forward to helping you resolve this issue!

    Sources:
    Why You Should Keep Only One SEO Plugin Active » Rank Math
    Rank Math Plugin Requirements for WordPress Websites

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    If you’re not using any of the plugins mentioned here: https://rankmath.com/kb/plugin-conflicts/, you can click on the X button to clear the notification.

    However, if the notification doesn’t go away by clicking the X button, then please try clearing Rank Math’s transients from WordPress Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients: https://rankmath.com/kb/rank-math-status-and-tools/#rank-math-transients

    Let us know how it goes. Looking forward to helping you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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