Hello,
We apologize for the issue you are facing with your subscription. To resolve this, you will need to contact our support team to merge your accounts or change the email connected to your PRO plan.
Please follow these steps to open a ticket:
- Navigate to the Rank Math Support Forum.
- In the Ticket Title section, enter a one-line summary of your issue.
- Provide more details in the Ticket Question section.
- In the Sensitive Data section, include the email address(es) you want to connect to your PRO account.
- If you have the invoice from FastSpring.com, please include that as well.
- Click the SUBMIT YOUR TICKET button.
Once you submit your ticket, a human agent from our support team will assist you further with your subscription issue.
Thank you for raising this concern, and we look forward to helping you resolve it!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Hello,
Thank you for reaching out to us.
We have replied to your other ticket here to address your concern.
We will now close this ticket to avoid duplication of replies.
Thank you.
