Hello,
Thank you for getting in touch and we are sorry to hear about the issue you are facing.
We have replied to your other ticket about the same issue. We are closing this one in favor of that.
In the future, please refrain from opening multiple tickets for the same issue as that won’t help get support faster and will actually hinder our process since the team needs to deal with more tickets.
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
Hello,
Thank you for your response and for addressing my concern. I understand your point about multiple tickets, and I appreciate your clarification.
Could you please let me know when I can expect the issue to be resolved? Will it be addressed today?
Looking forward to your update. Thank you for your assistance!
Hello,
Unfortunately, there’s no estimated time to resolve this issue on our SEO Course.
However, our team is already fixing it and we will update you soon as well when the issue is already fixed.
We really appreciate your kind patience regarding this matter.
Looking forward to helping you.
Dear,
Thank you for your response. However, I must express my disappointment with the lack of a clear resolution timeline for the SEO course issue. I invested in this course expecting a seamless experience, and not having an estimated timeframe for fixing this problem is quite concerning.
Could you please clarify:
1. The specific steps being taken to address this issue?
2. When I can expect further updates or a resolution?
As a paying customer, I believe timely communication and transparency are essential. I hope to see this matter resolved promptly.
Looking forward to your detailed response.
https://i.imgur.com/rTjtgYr.png
Hello,
We apologize for the inconvenience. The issue is a minor glitch that will be fixed as soon as possible. Unfortunately, we do not have a hard timeline for this for this yet but please give us a couple of hours or days to fix this.
Since this is a duplicate ticket, will be closing this ticket to new replies – let’s continue the conversation on the original thread here.
Thank you for your patience.
