Please help

#258749
  • Resolved Josh Ladick

    4 years, 3 months ago

    Rank Math free

    Hey there!

    We are having a difficult time since we can’t modify any information about keywords, metadata title/description, not even in Elementor or outside in the WP technical site.

    I already contacted you a week ago, you told me to refresh some kind of “cookies” but still doesn’t work, we have tried in different PC’s. This is urgent since our SEO depends of Rank Math. Will wait for a solution.

    Regards,

Viewing 1 replies (of 1 total)
  • Anas

    4 years, 3 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please check if you are using a Firewall, as there are chances that it will prevent saving the data. You can check this link for more information:
    https://rankmath.com/kb/meta-data-not-saving/

    I hope this helps. Looking forward to helping you.

    RankBot

    4 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Please help’ is closed to new replies.