Hello, we apologize for the issue you are facing. To change your username to "BuilderRise," please check if this username is available by visiting the following URL and replacing username with "BuilderRise":
`https://rankmath.com/kb/nonprofit-discount/
If the page returns an "Oops! That page can’t be found" error, it means the username is available. You can then open a ticket requesting the change.
To submit a ticket, please follow these steps:
- Go to the Rank Math Support Forum.
- Click on the option to open a new ticket.
- In the Ticket Title section, enter a summary of your request.
- In the Ticket Question section, provide your current account email (S****@b**************) and request the username change to "BuilderRise."
- Click the SUBMIT YOUR TICKET button to send your request.
Once submitted, our support team will assist you with changing your username. Thank you for raising this concern!
Sources:
How to Change Your Username in Rank Math » Rank Math
Hi there, I already checked it, the username is available
Hello,
Thank you so much for getting in touch.
We have changed your username. Please check on your end to see if everything is in order.
Don’t hesitate to get in touch with us if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
