Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Sorry for the issue you are facing.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it might be a conflict with one of the plugins or the theme you are using.
We would need you to check it and if you don’t find any issue, we will still help you to determine the issue and fix it.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Please let us know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
Hi, it works now probably after the update.
Thanks
Hello,
Glad to hear that. Then, do you want us to set this thread as solved? We will be here to help you with any other issues or questions you might have in the future.
Looking forward to help you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
