php update issue

#205417
  • Resolved Nazmul Hasan

    4 years, 6 months ago

    Rank Math free

    Hello, I have been using rank math, but recently I am facing an error. My site asks me to update PHP to activate the latest Rank Math plugin. I have checked from Cpanel and the site is running with the latest PHP version which is 7.4.
    why I can’t activate rank math? please check

Viewing 3 replies - 1 through 3 (of 3 total)
  • Ankit

    4 years, 6 months ago

    Rank Math business

    Hello,

    Thank you for your reply.

    Your website is running PHP version (7.0.33) not 7.4. Please see the screenshot I have shared below:
    https://ibb.co/NSVnJkQ

    Please kindly ask your web hosting provider to update the PHP version.

    Looking forward to helping you. Thank you.

    Nazmul Hasan

    4 years, 6 months ago

    Rank Math free

    but when I check from cpanel it says 7.4
    check screenshot- https://ibb.co/fkqJm80

    Ankit

    4 years, 6 months ago

    Rank Math business

    Hello,

    Thank you for your reply.

    As you can see the PHP version 7.0 is showing in your domain, use the PHP selector tool and change the PHP version for the specific domain.

    Looking forward to helping you.

    RankBot

    4 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘php update issue’ is closed to new replies.