php errors in sitemap

#582185
  • Resolved don vi
    Rank Math free

    Hi,

    we facing some errors in sitemap,
    please check the video below

    may you know the issue of these errors ?

Viewing 9 replies - 16 through 24 (of 24 total)
  • Hello,

    We released a quick Beta update you can try to see if that helps.

    Please enable the Beta update by following this:
    https://rankmath.com/kb/version-control/#beta-updates

    beta update

    If you are unable to see an update, please clear Rank MathÕs transients from:
    WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients
    remove transients rank math

    Please clear the caches, server, and WordPress after updating.

    You can disable the Beta updates once you update to the latest version and if the issue is fixed.

    We are here to assist. Thank you.

    don vi
    Rank Math free

    Hi,

    I see new update has come,

    after updating plugins to 1.0.116 and 3.0.37 the issue still exist,

    may you know why ?

    don vi
    Rank Math free

    Hi,

    after updating a plugin to the newest version

    the error still appears.. am doing something wrong?

    don vi
    Rank Math free

    Hi,

    we tried to clear transient but with no results sadly :/ Just Local sitemap gone from sitemap

    Hello,

    It seems that you aren’t using the beta version. Can you please confirm if you have followed this particular step? https://rankmath.com/kb/version-control/#beta-updates

    If that doesn’t help, please provide the admin login again as the current username and password you shared aren’t working.

    Looking forward to helping you.

    don vi
    Rank Math free

    Hi,

    We opt in as beta and updated plugins, sadly no issue was fixed,

    check sensitive data file, logins updated

    Hello,

    The local sitemap is now loading perfectly fine as you can see from here:
    Local sitemap

    As for the issue with the page sitemap, that is being caused by the NextGen Gallery plugin and it’s something they already mentioned they will update in one of the upcoming releases: https://wordpress.org/support/topic/rank-math-error-thrown-call-to-a-member-function-get_entities-on-null/

    Hope this helps clarify the situation.

    Don’t hesitate to get in touch if you have any other questions.

    don vi
    Rank Math free

    very informative and professional support,

    thanks.

    Hello,

    Thank you for your kind words. We are glad to hear that you are happy with our support and that your issue has been resolved.

    We appreciate your feedback and your trust in Rank Math. If you have any other questions or concerns, please feel free to reach out to us anytime.

    Have a great day!

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 9 replies - 16 through 24 (of 24 total)

The ticket ‘php errors in sitemap’ is closed to new replies.