Hello, we apologize for the issue you are facing with the PHP error in your logs. To assist you better, we recommend checking the PHP version your server is running. If it is an older and unsupported version, you may encounter errors with Rank Math.
You can confirm the PHP version by navigating to Tools → Site Health → Info from your WordPress dashboard. Scroll down to the Server section to view the PHP version.
If you find that your PHP version is outdated, you can upgrade it through your cPanel by selecting Select PHP Version in the SOFTWARE section. If you do not have access to cPanel, please contact your hosting provider for assistance.
If you need further help, please reply to this ticket, and a human agent from the Rank Math Support team will assist you.
Sources:
This Plugin Does Not Work with Your Version of PHP » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please try to update the plugin to the latest beta version and see if that works for you. You can enable the Beta update by following this guideline:
https://rankmath.com/kb/version-control/#beta-updates
If you are unable to see an update, please clear Rank Math’s transients from WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients: https://rankmath.com/kb/rank-math-status-and-tools/#rank-math-transients
Please clear the caches, server, and WordPress after updating.
You can disable the Beta updates once you update to the latest version and if the issue is fixed.
If the issue persists, please follow this guide if there’s any other plugins that is conflicting with Rank Math’s functionality: https://rankmath.com/kb/check-plugin-conflicts/
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
