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Hello,

Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

Assuming you are using the latest version of all the plugins and the themes, it seems like a conflict with one of the plugins or the theme you are using.

To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/

Looking forward to helping you.

Hello,

Thank you for contacting Rank Math today.

The next option would be to manually disable plugins and temporarily switch to one of the stock WP themes and check if the problem can still be reproduced.
I can suggest that you do this on your staging site.

Looking forward to helping you. Thank you.

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Hello,

Thank you for contacting us.

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.