Permalinks are showing incorrectly

#544974
  • Resolved Sarah James

    2 years, 9 months ago

    Rank Math free

    Hi there, there used to be a setting to set a primary category for a product and that is no longer there and the permalinks are incorrect. For example, this product is not in the category showing for it’s permalink:
    [moved to sensitive data section]

    Please help, it’s a bit of an issue.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Reinelle

    2 years, 9 months ago

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Could you please confirm if you’re referring to the primary term selection in your products?

    If so, please check if you have already selected the primary taxonomy of your products to be product categories in Rank Math > Titles & Meta > Product

    Taxonomy

    Here’s a link for more information:
    https://rankmath.com/kb/how-to-choose-a-primary-category/

    Let us know how this goes.

    Thank you.

    Sarah James

    2 years, 9 months ago

    Rank Math free

    Hi there, it said none – which presumably must have happening in an update as it used to be fine?

    Sarah James

    2 years, 9 months ago

    Rank Math free

    It’s okay I figured it out. I do have a paid subscription so not sure why it says FREE here

    Sandeepan Kumar

    2 years, 9 months ago

    Rank Math business

    Hello,

    Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
    Once the account is verified, we can merge both this account for easier access for future.

    Looking forward to helping you.

    Thank you

    RankBot

    2 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Permalinks are showing incorrectly’ is closed to new replies.