Permalink problem

#193825
  • Resolved Benson Tansania

    3 years, 7 months ago

    Rank Math free

    Dear Rank Math Team,
    When I click the permalink in the media library it does not work on my website. Here is the example: http://www.kamatasafaris.de/elephant-279505_1280/
    I am automatically redirected to the homepage.
    I came across this error while trying to make a PDF available for download.
    Can you tell me where the error could be in my settings? Has that to do with rank math setting?
    Here is the attached link of the image of the dashboard of my website https://ibb.co/T2rTpWG
    Thank you so much!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Ankit

    3 years, 7 months ago

    Rank Math business

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Please head over to Dashboard > Rank Math > General Settings > Links and uncheck the Redirect Attachments option that should fix your redirection problem.

    I hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.

    Benson Tansania

    3 years, 7 months ago

    Rank Math free

    Hallo Team Rankmath,

    thank you very much for your support. It works very well.

    Regards,
    Benson

    Reinelle

    3 years, 7 months ago

    Hello,

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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