Permalink Issues

#168232
  • Resolved Lakulo Official
    Rank Math free

    Hi,
    I am using Rank Math 1.05.8. This issues happened in “General Settings-Links” and “General Settings-WooCommerce”

    Everytime I turn on strip category base, nofollow external links and nofollow image file links on the Links section and then they will back to “turn off” on the other days.

    The issues aslo happened in “General Settings-WooCommerce” remove base, remove category base and remove parent slug.

    How to resolve this issues?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Prabhat
    Rank Math agency

    Hello,

    Thanks for contacting us and we regret the inconvenience caused.

    We’ve known issues regarding the Strip Category Base option generating a 404 error and it has now been solved in Rank Math v1.0.59. Could you please update your Rank Math version and see if that fixes the issue?

    Please let us know how that goes.

    Thanks.

    Hi, I’ve been updated to Version 1.0.61 but the problem still appear. What’s wrong? How to fix it?

    Anas
    Rank Math business

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Permalink Issues’ is closed to new replies.