hi there
i try to edit the Permalink in the
but after i changed the Permalink its come back to the old one
can you please guide my how to fix that ?
Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Please let us know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
hi Michael Davis and thank you
i did chack with Health Check & Troubleshooting and i got this message :Your site does not have any default theme.
i use hello theme so i dont know why i get this message
is this the cause of the probleame ?
and how to make a default theme?
thanks
Hello,
You need to go to Dashboard > Themes > Add New > From there you need to install either Twenty Twenty or Twenty Nineteen theme.
Then you can continue with the Troubleshoot process without any issues.
Let us know what you get as a troubleshoot result.
Thank you.
-
This reply was modified 4 years, 8 months ago by
Jitendraa.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
