performance in WordfPress

#443903
  • Resolved Carol Ann Johnson
    Rank Math free

    Apparently, RankMath Pro is not compatible with the new version of WordPress. 6.0.2. My site was running very slow, so I disabled all of my plugins and activated them one at a time. I found that RankMath Pro was probably the culprit. But don’t take my word for it. I am attaching a screenshot showing the performance before and after deactivating the Pro version (the free version is still active).

    Thank you for your response to my previous question. I hope you will consider adding a button to refresh, however, as that is quite a lot of digging. I understand that would require a bit of programming, but I think it would be welcomed by your subscribers and might increase renewals.

    Thanks very much. I still believe RankMath is superior to the other SEO services.
    Oops! No way to attach so I will send it to your email.

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  • Hello,

    Thanks for contacting the support.

    You have created the ticket using a free account while you are facing the issue with the PRO plugin. Can you please share the email address of your Rank Math PRO account or the receipt that you must have received from FastSpring so we can check and assist you further? And you can use a tool like https://imgbb.com/ to share the screenshots here.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘performance in WordfPress’ is closed to new replies.