People cannot reach my website?

#184708
  • Resolved Fanny Mitchel
    Rank Math free

    I am an writer and own a website where I post on different Top 2d animation services studios. However, over a few days, I have been receiving complaints that people can’t reach my website. Whenever they open my website the site can’t reach. I have checked everything on my end but didn’t recognize any issue.
    So what could be the problem?

Viewing 1 replies (of 1 total)
  • Cris
    Rank Math business

    Hello,

    Thank you for bringing this to our attention and apologies for the inconvenience caused.

    May I know if there are any recent changes made to your website prior to this issue?

    Also, to confirm if it’s a bug or if it just a theme/plugin conflict, we would like you to perform a quick conflict check on your website using the instructions provided on the support link below:
    https://rankmath.com/kb/check-plugin-conflicts/

    If the issue is not related to a theme/plugin, then I would suggest that you contact your website hosting provider for further investigation on the website errors.

    Please let us know if you found the culprit and let us know how we can help you further.

    Cheers,

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘People cannot reach my website?’ is closed to new replies.