Pb with retire base parameter

#95878
  • Resolved Damien

    4 years ago

    Rank Math pro

    Hi, on a woocommerce site with rankmath I have an issue if i activate this paramater:

    Retirer la base
    Retirer le préfixe comme /shop/*, /product/* de l’URL du produit choisi à
    WordPress Dashboard > Settings > Permalinks > Product permalinks Example: default: /product/accessories/action-figures/acme/ – becomes: /accessories/action-figures/acme/

    To explain, if this parameter is active, when I go on a product category page, the products are mix. For the example on the “men” product page category, woman’s product are display with men’s products!!

    How can I resolve this issue please ?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Damien

    4 years ago

    Rank Math pro

    Can the support anwser to fix this problem please ???

    Alberto

    4 years ago

    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that (also, sorry for this late answer).

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), we need to discard it is a conflict with another plugin/theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    RankBot

    4 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Pb with retire base parameter’ is closed to new replies.