Hello,
Thank you for reaching out to us, and we apologize for the inconvenience you’re experiencing with your payment.
If you’re unable to use your PayPal balance and are being forced to use a credit card, please ensure that your PayPal account is set up correctly. Additionally, please make sure that your payment method supports USD payments and subscription-based payments. Also, ensure that international payments are enabled for your PayPal account.
If the issue persists, please try turning off any VPN or proxy server you might be using and disable any ad blockers while attempting the transaction. You can find more troubleshooting steps in our knowledge base article on troubleshooting payment issues.
If the problem continues, please contact your bank to understand why the payment is being blocked and request them to approve it from their end.
We hope this helps resolve the issue. If you need further assistance, feel free to reply to this ticket, and a human agent from our support team will be happy to assist you further.
Looking forward to helping you.
Sources:
Troubleshooting Payment Issues at Rank Math » Rank Math
The #1 WordPress SEO Plugin in 2023 – Rank Math
How to Change or Update the Payment Method » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
