Hello,
We apologize for the issue you are facing regarding your payment and credit card information. Unfortunately, we cannot process payments directly or make changes to your account.
To update your payment method, please follow these steps:
- Visit the FastSpring Checkout Page.
- Enter the email address you used to purchase the Rank Math PRO subscription and click Continue.
- Check your inbox for an email with a unique login link to FastSpring.
- Use that link to manage your payment information.
If you continue to experience issues, please reply to this ticket, and a human agent from our support team will assist you further.
Thank you for your understanding, and we appreciate your patience as we work to resolve this matter.
Sources:
How to Change or Update the Payment Method » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
