Payment Not working

#391345
  • Resolved Critic Circle
    Rank Math pro

    We regret that your order could not be accepted. We value your business and would like to help you complete this order. Please contact us for assistance.

    Can you help out, I am from Nigeria and apparently there is 20$ card restrictions on cards that doesn’t help in payment

    used the barter electronic card and it doesn’t seem to work on your site, can you please help out

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you please ensure that your payment method supports the following?

    – Payments in USD $
    – Supports subscription-based payments
    – You are not using a prepaid card
    – International payments are turned on

    If you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.

    You can also use Amazon Pay or PayPal to purchase Rank Math.

    Let us know how this goes.

    Thank you.

    I am in Nigeria and PayPal is currently working on your site due to the 20$ limit restriction on cards in Nigeria.

    I tried using a barter card which supports usd transactions but it doesn’t work on yours.

    Hello,

    Sorry for the inconvenience, but you will have to use one of the payment methods supported by our payment provider. You can check the supported payment methods for your country here: https://fastspring.com/docs/payment-methods-accepted-by-fastspring/

    Hope this helps. Let us know if you need any other assistance.

    Credit / Debit Card, PayPal, Wire Transfer, Amazon Pay

    I can do a transfer but that option isn’t on the rankmath

    can you make payment on my behalf and I find some other way to send you the money, it hurts that I moved from AISEO to this and I cant make the payment due to the channel used by your programme

    already explained everything

    Hello,

    Thank you for your patience.

    I’ve checked your account, and it seems that you have already upgraded to Rank Math PRO.

    If you have any other concerns, please don’t hesitate to contact us anytime to assist you further.

    Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Payment Not working’ is closed to new replies.