Payment not going through

#929697
  • Kamg

    2 weeks, 1 day ago

    Rank Math free

    Hello,
    i have tried to pay several times but it wont go through could you please schedule a call so you can assist me? or i could pay with bitcoin, paypal or other payment options.
    Will like to get the pro version of the plugin.

    Thanks

Viewing 1 replies (of 1 total)
  • Reinelle

    2 weeks, 1 day ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. Iā€™m sorry for any inconvenience this issue may have caused you.

    Unfortunately, our scope of support does not extend to chats, phone calls, or remote applications like AnyDesk or Zoom apps.

    If you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.

    Also, please ensure that your payment method supports the following:

    ā€“ Payments in USD $
    ā€“ Supports subscription-based payments
    ā€“ You are not using a prepaid card
    ā€“ International payments are turned on

    You can also try using PayPal to make the payment.

    If the issue persists, could you please confirm which country you are in when purchasing Rank Math?

    Let us know how this goes.

Viewing 1 replies (of 1 total)

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