Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
If you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.
Also, make sure that the country shown in the top right corner of your screen when purchasing is referred to your actual location.
A credit card is needed to be verified with a PayPal account for automatic subscriptions in case there is no balance in your PayPal account. That is a requirement set forth by PayPal, not us.
I hope that helps you with your issue. Let us know how it goes.
Looking forward to helping you.
Looks like you all do not understand my predicament. I am not a noob, I am a system administrator, I know a lot about these things. This is not a payment gateway problem, I edited my details and used a temporary email, I clicked on PayPal it redirected me to the payment gateway successfully. So why is this now not working? it means something is not right with my email from your end. Cos now when I click on paypal, it doesn’t redirect me, it just says to contact you
Hello,
We appreciate your patience. Your card has been put on a block till 28th Sept.. Please wait till tomorrow and then proceed. Make sure that you do not have any VPN/Proxy enabled on your computer.
Hope that helps.
Why was my card put on a block?, and stop saying I am using VPN pls, and I’m honestly one insultive reply away from going for yoast seo premium because this is annoying, what do you mean I am using VPN to purchase this, and to say vpn and my card block do you mean your system flagged me for probable fraud? when I can simply use a clean nulled version of this script. I am trying to purchase with my computer, I have bought scripts from codecanyon, host with 2checkout gateway and even wpforo addons from gvectors.com successfully all yesterday, so what’s all these for, I’m blocked till 28th before I can pay?, lol, if I cant make the payment today I am done. You won’t feel it anyway, I am just one customer lost, you have lots of customers innit?. No p
Now I can even see that the is with fast spring not u guys directy, so the contact us in the error message was actually to contact fastspring, how to I reach them nothing forthcoming on their website. if I change my email it will go through but I want tp use this email, this is my main email and this is my paypal email infact. How do I reach fastspring pls. I need pro seo plugin today, this or yoast whichever I can buy first. Fastpring’s system flagged me on false security notice. Below is my error screen
https://ibb.co/4S5GZbT
Hello,
Sorry for any inconvenience that might have been caused due to that.
You can contact FastSpring via s******@f*************
We have little to no control over how the payment gateway processes the payments.
We would request you to please get in touch with them and get the order approved.
Again, we are sorry for the unwanted trouble you are facing.
Looking forward to helping you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
