Payment Issue – Visa Card from DRC Bank

#1076452
Viewing 1 replies (of 1 total)
  • RankBot

    2 months ago

    Hello,

    We’re sorry to hear that you are facing a payment issue with your Visa card from a DRC bank. Here are some troubleshooting steps you can follow to resolve the issue:

    1. Ensure Your Card Supports International Payments: Make sure your Visa card is approved for international payments in USD and supports subscription-based payments.

    2. Check Your Current Location: When you are on the checkout page, ensure that the country displayed in the dropdown menu at the top-right corner is correct. If it’s not, select the correct country.
      Change country in Fastspring

    3. Turn Off Your VPN or Proxy: If you have a VPN or proxy server enabled, turn it off as it may interfere with the payment process.
      Some browsers have in-built VPNs

    4. Contact Your Bank: If everything seems fine on your end, consider contacting your bank to inquire why the payment is being blocked and ask them to approve it.

    If you continue to experience issues after trying these steps, please reply to this ticket with any additional details, and a human agent from our support team will assist you further.

    Thank you for raising this concern, and we look forward to helping you resolve it!

    Sources:
    Troubleshooting Payment Issues at Rank Math » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Payment Issue – Visa Card from DRC Bank’ is closed to new replies.