Payment issue

#286062
  • Resolved Anthony Ejefoh

    4 years, 1 month ago

    Rank Math free

    I am having issue paying…. When i click PayPal or Amazon it won’t show anything but

    We regret that your order could not be accepted. We value your business and would like to help you complete this order. Please contact us for assistance.

    But I I choose other emails it will work….. I can’t pay with this my email any longer and I don’t wish to change my email.

    Help me resolve / reset it thanks

Viewing 1 replies (of 1 total)
  • Reinelle

    4 years, 1 month ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I’ve checked your account, and it seems that it is already upgraded to Rank Math PRO. You’ll also notice that the PRO badge is already showing on your account details:

    Badge

    You can now download the Rank Math PRO plugin from your account. Here’s a link for more information:
    https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    I hope that helps.

    Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.

    RankBot

    4 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Payment issue’ is closed to new replies.