Payment Issue

#476253
  • Resolved Tahsin Bhuiyan

    3 years, 1 month ago

    Rank Math free

    Hello, This is Tahsin Bhuiyan from Air Top Overseas.
    I want to purchase the premium feature of Rank Math.
    But when I try to submit my Credit card info it doesn’t charge me and also asks me to connect to support. In Sensitive Data, i am submitting an image link for a better clarification.

Viewing 1 replies (of 1 total)
  • Reinelle

    3 years, 1 month ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I’ve checked your account, and it seems that it is already upgraded to Rank Math PRO. You’ll also notice that the PRO badge is already showing on your account details.

    You can now download the Rank Math PRO plugin from your account’s dashboard. Here’s a link for more information:
    https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    Looking forward to helping you.

    Thank you.

    RankBot

    3 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Payment Issue’ is closed to new replies.