Payment is pending

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

We don’t see a transaction in our system with the email you have shared, so it might still be pending on PayPal.

Could you please check the transaction details and see the transaction status mentioned at the very top:

If that says anything other than complete, then the payment is still pending and the subscriptions won’t be added until it’s processed.

Let us know how this goes.

Thank you.

Hello,

In this case where it is still pending on the PayPal side, please check the transaction there and if you can’t approve it, please get in touch with PayPal support about the situation.

Let us know how this goes.

Thank you.