Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
We’ve checked your account, and the Rank Math PRO subscription has already been applied.
You can download the plugin on your account dashboard: https://rankmath.com/my-account/
Once done, install and activate it on your WordPress dashboard. You won’t need to uninstall the free version as they both need to be activated.
Here’s a guide you can follow on how to install and reconnect your website:
https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Hope that helps.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
