Hello,
We apologize for the issue you are facing with your Rank Math account not reflecting the PRO upgrade. It seems that there might be a discrepancy with the email address used for the purchase or an issue with the account itself.
To resolve this, please log into your Rank Math account and check if the PRO version is available for download. If it is not visible, it’s possible that you may have upgraded using a different email address. In that case, we recommend contacting our support team to merge both accounts or change the email connected to your PRO account.
Thank you for raising this concern, and we appreciate your patience as we work to resolve it. Please reply to this ticket with any additional details or the email address you used for the purchase, and a human agent will assist you further.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
To avoid further confusion in the future, we can merge your accounts and consolidate all its settings and subscription data into a single account. If you prefer that, let us know here which email address you wish to keep and we’ll do the needful.
Looking forward to hearing back from you.
