Hello,
We apologize for the issue you are facing regarding your payment for "Content AI Starter." Unfortunately, we do not have the capability to stop or remove automatic payments directly.
We recommend that you reply to this ticket, and a human agent from the Rank Math Support team will assist you further with your request.
Thank you for raising this concern, and we appreciate your understanding.
Hello,
Thank you for contacting us and bringing your concern to our attention.
You can follow the steps illustrated in this tutorial: https://rankmath.com/kb/cancel-subscription/ to cancel your Content AI subscription. Canceling your subscription will prevent automatic billing of your registered payment method.
If you face any issues while canceling, please do reply and we will forward your cancellation request to the concerned team.
Don’t hesitate to get in touch if you require any further assistance.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
