Hello,
We apologize for the issue you are facing with your payment for Content AI Credits. Unfortunately, we cannot manually process payment attempts or schedule deductions from your account.
We recommend checking with your payment provider to ensure there are no issues on their end. If you have further questions or need assistance, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for raising this concern!
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Sure, we have made adjustments and your account will be billed on October 21st.
Please ensure that your payment method has enough money, including VAT/Tax, to cover the renewal to avoid any issues upon renewing your subscription.
Don’t hesitate to get in touch if you have any other questions.
Hello,
We are glad that everything has been sorted out.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
