payment

#252686
  • Hello, i am having difficulties paying for the rank math business plan. was asked to contact support when i try to complete me order. please i need help. my card is fine and the is money in it.

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  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please ensure that your payment method supports the following:
    – Payments in USD $
    – Supports subscription-based payments
    – You are not using a prepaid card
    – International payments are turned on

    If everything from the above is enabled and working, you can also try using a credit card instead.

    You can also call your bank and ask what’s stopping the payment to go through and request them to approve it on your end.

    Looking forward to helping you.

    i changed my card to a debit and i keep having the same issue. i need help

    Hello,

    Your transaction is being flagged for fraud. Please make sure you select the correct billing address that is the same one you have on file with your card provider. Also, do not use any proxy or VPN and then try again.

    It should go through.

    Hope that helps.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘payment’ is closed to new replies.